Summary
Engin Terzi is a seasoned telecommunications and IT professional with 11+ years at Türk Telekom, currently serving as Workforce Development Manager and previously leading teams in demand management and OSS/BSS projects. He combines deep domain expertise in customer care, billing, revenue management and IPTV with hands-on experience as a business analyst for PSTN, DSL and data services. Recently he’s pivoted into AI agent architecture and LLM integration, applying system-level thinking to build autonomous, modular solutions that augment operational workflows. Known for bridging technical delivery and workforce enablement, he excels at translating complex telecom requirements into practical, scalable processes. Based in Ankara, he blends academic roots in computer engineering with pragmatic industry experience across research and large-scale telecom programs.
10 years of coding experience
2 years of employment as a software developer
Computer Engineer, Computer Engineer at Çanakkale Onsekiz Mart University
Agile eğitimi