Eoin Brady
Product Support Engineer at Pylon
Oakland, California, United States
Summary
🤩
Rockstar🎓
Top SchoolEoin Brady is a product support engineer with five years of hands-on experience helping cloud and observability platforms run reliably, currently supporting product at Pylon after tenure in premier support at Datadog. He cut his teeth at Cloudflare across technical and senior support roles and earlier worked on systems integration and cloud operations at EMC and Cloudscaling, giving him deep operational fluency across networking, distributed systems, and customer-facing incident response. Based in Oakland, he blends engineering craftsmanship with clear communication—translating complex technical issues into actionable fixes and product improvements. Eoin’s background includes low-level systems administration and automation scripting from an Oracle lab role, which informs a practical, tooling-first approach to recurring problems. He’s comfortable in fast-moving environments where troubleshooting, escalation management, and cross-team coordination drive outcomes. Collected across startups and large enterprises, his experience positions him to bridge product, support, and engineering in production-critical services.
5 years of coding experience
12 years of employment as a software developer
Bachelor of Engineering (B.E.) Computer and Communications Engineering, Bachelor of Engineering (B.E.) Computer and Communications Engineering at Technological University DublinErasmus one semester, Erasmus one semester at Fachhochschule Darmstadt
Github Skills (3)
hugo9
datadog9
documentation7
Programming languages (2)
Github contributions (2)
eoinbrady/ff-data
Dec 2020 - Dec 2020
Contributions:1 PR, 1 push, 2 branches in 1 day
DataDog/documentation
Jun 2022 - Jun 2022
The source for Datadog's documentation site.
Contributions:1 commit, 1 PR, 1 branch in 1 day
wikihugodatadogdocumentation-site
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