Summary
Erasmo Junior is a Product Support Engineer transitioning from an 11-year career in commerce to cloud and DevOps, currently supporting AWS production environments and automating server processes with Bash, Terraform and Ansible. He combines hands-on Linux systems administration, monitoring (Zabbix, Grafana, ELK, Datadog) and incident management with practical experience in networking, containers and CI/CD tooling like Jenkins and Kubernetes. His background in customer-facing roles and logistics cultivated strong communication, resilience and process-orientation, which he now applies to building reliable, highly available infrastructure. Studying Cloud Computing and preparing for a Junior DevOps Engineer role, he pairs rapid self-directed learning with real-world projects at Orbbi and RPE. Notably, his practical familiarity with ITSM/CRM/ERP systems gives him an edge in troubleshooting complex transactional environments that cross infrastructure and application boundaries.
11 years of coding experience
1 year of employment as a software developer
Computacao em nuvem, Computacao em nuvem at Universidade Anhanguera São Paulo