Summary
Erfi Anugrah is a Senior Customer Solutions Engineer with six years of experience designing and implementing enterprise-grade cloud solutions at Cloudflare, where he has progressed from solutions engineer to senior role and earned multiple customer-focused and MVP awards. He specializes in complex onboarding, migrations, and technical escalations, leading strategic discussions that translate deep product knowledge into measurable customer impact. Comfortable across pre- and post-sales, he accelerates product adoption for startups and large enterprises alike and mentors junior engineers to scale technical excellence. Based in the Netherlands, he pairs a marketing background with hands-on technical delivery and brings a creative edge as a photographer and writer, blending communication finesse with systems thinking.
6 years of coding experience
5 years of employment as a software developer
'A' Levels Arts (History Economics China Studies in English Mathematics), 'A' Levels Arts (History Economics China Studies in English Mathematics) at Pioneer Junior College
Bachelor's Degree Business (Marketing), Bachelor's Degree Business (Marketing) at Jönköping International Business School
Bachelor’s Degree with Honours (Merit) Business (Marketing), Bachelor’s Degree with Honours (Merit) Business (Marketing) at Nanyang Technological University Singapore
English, Malay, German, Swedish