Summary
Eric Ballard is a software engineer with 11 years of combined IT and customer-facing experience, currently working as a Financial Services Representative in Indianapolis. He blends a technical stack grounded in Java, MERN, and LAMP with frontline sales and service skills honed at Charles Schwab, Lowe’s, and hospitality roles. Known for prioritizing user experience, he translates customer needs into practical, usable solutions and thrives on clear communication between technical and nontechnical stakeholders. His background in Computer Software Engineering from ITT Tech pairs with hands-on operational roles—inventory management, point-of-sale, and on-demand delivery—that sharpen his product-minded approach. Comfortable switching between code and customer conversations, he brings reliability, time-management discipline, and a pragmatic focus on shipping working features. Notably, he leverages retail and service-floor insights to inform UX decisions that improve real-world usability and adoption.
11 years of coding experience
Computer Software Engineering, Computer Software Engineering at ITT Technical Institute