Summary
Eric Baptist is a pragmatic technical manager with 25 years of hands-on experience spanning application administration, .NET development, MS-SQL database design, and IT support leadership. He currently leads scaled Agile teams at Innovate!, driving DevSecOps pipelines, Salesforce and MuleSoft integrations, and ATO/ATT compliance for large, parallel work streams. Known for blending technical depth (DBA and developer skills) with people management, he has a track record of mentoring distributed teams and turning complex stakeholder requirements into auditable, production-ready solutions. Eric’s background includes running his own IT services firm and building customer-focused CRM and reporting platforms at K12, giving him a rare mix of entrepreneurial grit and enterprise delivery experience. He’s comfortable on-call and traveling to support critical systems, and often focuses on “what is possible” to unlock practical, high-value outcomes.
11 years of coding experience
14 years of employment as a software developer
Northern Virginia Community College
English