Eric Epperson
Senior Customer Success Engineer at Rubrik
Colorado, United States
Summary
👤
Senior🎓
Top SchoolEric Epperson is a Senior Customer Success Engineer with nine years of hands-on experience bridging systems, networking, databases, and customer-facing technical support. Based in Colorado, he has progressed from hands-on Ruby on Rails engineering to senior roles at Rubrik and Genesys, troubleshooting and resolving complex issues across Windows, Linux/UNIX, Oracle/Postgres/MSSQL, and big-data stacks like Hadoop/Spark. He pairs deep technical troubleshooting with clear communication—creating videos, knowledge base content, and training—to help customers adopt and stabilize enterprise systems. Known for leading subject-matter teams, he also brings unusual domain breadth from previous independent consulting and culinary leadership, which informs his pragmatic, service-oriented approach to problem solving.
9 years of coding experience
3 years of employment as a software developer
DeSmet Jesuit High SchoolNetwork and System Administration/Administrator, Network and System Administration/Administrator at My Computer CareerJohnson County Community College
English, Spanish
Github Skills (5)
raspberry-pi-zero7
beacon7
raspberry7
python5
raspberry-pi4
Programming languages (1)
Github contributions (3)
EricDavidEpperson/swge_droid_beacon_pi0w
Jan 2020 - Jan 2023
Project to create a BLE beacon to interact with SW:GE Droid using raspberry pi zero W and python
Contributions:25 commits, 2 PRs, 23 pushes in 2 years 11 months
raspberry-pipythonpi-zerozeroraspberry
EricDavidEpperson/SWGE_BB_Rpi_controller
Oct 2020 - Sep 2022
Contributions:10 commits, 9 pushes, 3 branches in 1 year 11 months
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