Eric Jean-baptiste is a bilingual Server Operations Engineer in Canada with over 15 years in IT and five years focused on server operations, automation, and application-level production support. He combines hands-on scripting, SQL and automation with a strong root-cause analysis mindset to improve reliability, security and SLA performance across large retail and telemetry environments. At Geotab he drives system testing, monitoring enhancements and incident-to-improvement cycles, while earlier roles at Sobeys honed his skills in CD/CI, vendor coordination and end-to-end application lifecycle support. Known as an approachable team leader, he bridges development and operations to deliver practical, documented solutions and capacity planning for future growth. Friendly and always learning—his GitHub persona invites collaboration and questions, reflecting a pragmatic, customer-focused engineer who enjoys teaching peers and preventing repeat incidents.
5 years of coding experience
2 years of employment as a software developer
Computer Science Technology, Computer Science Technology at Vanier College
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Eric Jean-baptiste - Server Operations Engineering