Summary
Eric Johnson is a Senior Network Engineer with over a decade of hands-on experience in VoIP, IP networks, and telecom systems, currently supporting critical infrastructure at Wells Fargo in the Greater Phoenix area. He has progressed from NOC technician roles to team lead and senior engineering positions, bringing deep expertise in call routing, troubleshooting, system configuration, and security-focused maintenance. Known for resolving complex Long Distance, 8XX, International, Narrowband and Ethernet issues, he blends operational rigor with stakeholder communication to minimize downtime. Eric’s background includes detailed provisioning and DSLAM/network administration, giving him a practical end-to-end view from customer orders to live service. He’s completed a BS in Information Technology while advancing through mission-critical telecom roles, demonstrating continuous professional growth alongside operational leadership. Colleagues rely on him for pragmatic problem resolution and steady execution during high-impact incidents.
10 years of coding experience
21 years of employment as a software developer
Bachelor of Science - BS, Information Technology, Full time enrolled, Bachelor of Science - BS, Information Technology, Full time enrolled at Colorado State University-Global Campus