Eric Lu is a seasoned software leader and founder with over a decade of engineering experience who now leads BACCA.AI as Co-Founder and CEO, focused on using AI to transform Site Reliability Engineering and eliminate midnight pages. He previously scaled content infrastructure and led engineering teams at Snap after senior engineering roles at Bloomberg and Thomson Reuters, bringing deep experience in reliability, large-scale systems, and incident reduction. Eric blends hands-on technical credibility with product and people leadership—building tools that improve developer productivity, reduce MTTR, and lower incident volume for customers like Snap, Poshmark, Whatnot, and Linktree. Trained at Tsinghua and UC Berkeley (M.Eng. in CS), he pairs rigorous academic background with practical, production-grade engineering instincts. Unusually for a CEO, he remains close to the technical details of AI-driven SRE, iterating on models and integrations alongside customers. Based in San Francisco, he’s motivated by creating tech that lets engineering teams work smarter and sleep better.
11 years of coding experience
9 years of employment as a software developer
M.ENG, Computer Science, M.ENG, Computer Science at University of California, Berkeley
Bachelor of Engineering, Automation, Bachelor of Engineering, Automation at Tsinghua University
Contributions:7 pushes, 1 branch in 7 years 8 months
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