Eric Muench
Sr. Technical Writer at Contiem
Dallas-Fort Worth Metroplex United States
Summary
🤩
Rockstar🎓
Top SchoolEric Muench is a senior technical writer with three decades of experience translating complex software and hardware systems into clear, actionable documentation. Currently at Axon, he supports Real-Time Operations products like Axon Respond and Evidence, bringing a strong background in single-sourcing tools such as MadCap Flare and extensive hands-on experience with GitHub and ADO/DevOps. He has led documentation teams and policy initiatives for commercial marketplace services, managed multi-language translations, and architected content migrations from Word to MadCap across industrial and enterprise clients. Eric’s favorite domain work—horizontal directional drilling—reflects his knack for mastering niche technical fields, and he pairs that depth with an editor’s eye shaped by roles at Microsoft, Nintendo, and independent consulting. Known for investing in his home office and continuous learning, he combines practical process improvements with a long-term commitment to making complex products usable.
7 years of coding experience
6 years of employment as a software developer
Associate of Arts and Sciences (AAS), EE, Associate of Arts and Sciences (AAS), EE at Clark Community CollegeBA, English Language and Literature, General, BA, English Language and Literature, General at Western Washington UniversityLast at Axon Enterprise, Inc.
Github Skills (13)
azure10
microsoft-azure10
microsoft10
appsource8
azuread7
office-addin5
powershell5
protractor3
testing2
microsoft-dynamics2
dynamics-365-business-central1
tdd1
business-central1
Programming languages (2)
Github contributions (5)
emuench/azure-docs
Apr 2020 - Jul 2020
Open source documentation of Microsoft Azure
Contributions:6 pushes, 3 branches in 3 months
azuremicrosoft-azuremicrosoft
Azure/azure-content
Oct 2019 - Jun 2022
Contributions:1084 commits in 2 years 8 months
microsoftcentermicrosoft-azureazure
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