Eric Newman
Service Desk Technician at Advanced Data & Network Solutions
Asheville, North Carolina, United States
Summary
👤
Senior🎓
Top SchoolEric Newman is a dedicated Service Desk Technician with nine years of hands-on IT experience, currently supporting users and infrastructure at Advanced Data & Network Solutions in Asheville. Over three years in his current help desk roles he has advanced from technician to service desk, earning certifications along the way and building practical expertise in networks, servers, and end-user support. He combines a customer-first mindset with a curiosity for systems troubleshooting, often taking extra steps to leave environments more reliable than he found them. Outside work he recharges by hiking, camping, and playing tennis, pursuits that mirror his methodical, persistent approach to problem solving and continuous learning.
9 years of coding experience
North Buncombe High School
English, French, Latin
Github Skills (28)
dashboard8
monitoring8
mysql8
visualization7
analytics7
axe7
prometheus7
elasticsearch7
data-visualization7
wcag6
go6
visual-regression-testing6
grafana6
voiceover6
visualize6
Programming languages (4)
Github contributions (5)
enewmanMN/enewmanmn.github.io
May 2021 - May 2021
Contributions:13 commits, 20 pushes, 5 branches in 18 days
enewmanMN/ers_p1-5
Feb 2021 - Feb 2021
Incomplete expense reimbursement API (option for P1.5)
Contributions:7 PRs, 32 pushes, 1 comment in 3 days
apireimbursementmercuryendpoint-securityexpense
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