Eric O'callaghan is an Application Development Operations Engineer based in Philadelphia with 13 years of hands-on experience designing and maintaining large-scale Linux infrastructure for enterprises and research institutions. He has operated and automated monitoring, alerting, and deployment systems—building Zabbix clusters, Ansible playbooks for nearly 1,000 servers, and integrations that surfaced alerts into Slack—while troubleshooting national-scale vCMTS and high-profile e-commerce environments. Comfortable across cloud and colo, Eric has managed VMware datastores, tuned kernel and network settings, and used tools like Splunk, New Relic, Grafana, and SolarWinds to drive root cause analysis and operational improvements. At Penn SEAS he now applies that operational rigor to support academic and research computing needs, bringing a practical security and reliability mindset from prior roles at Comcast, Sidecar, and hospitals. He pairs deep systems craft with a playful Philly-rooted personality—basketball and comedy fan—that shows up in collaborative, no-nonsense incident response. His open-source Zabbix-to-Slack alert script demonstrates a knack for shipping small, widely useful tooling that bridges internal ops and community users.
13 years of coding experience
9 years of employment as a software developer
Associate’s Degree, Networking Security & Management (A.A.S.), Associate’s Degree, Networking Security & Management (A.A.S.) at ECPI University
Contributions:48 commits, 12 PRs, 38 pushes in 5 years 10 months
Contributions summary:Eric primarily focused on modifying a bash script for sending Zabbix alerts to Slack. Their contributions involved refining the script's logic to correctly format and send messages based on the Zabbix alert subject (PROBLEM, RECOVERY, or OK). They updated the Slack API usage, adjusted message formatting, and incorporated features for users in Slack channels and added a user agent to the curl command. Overall, the user demonstrated proficiency in scripting for integrating with external APIs.
Contributions:176 commits, 2 PRs, 11 pushes in 4 years 6 months
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Eric O'callaghan - Application Development Operations Engineer