Summary
Eric Parker is a Senior Scrum Master and agile delivery leader with 13 years of experience bridging software engineering and program management across financial services, payments, and higher education. He has led high-stakes initiatives—from Fidelity’s first retail cryptocurrency offering to an enterprise hot-hot disaster recovery rollout at Global Payments—delivering measurable improvements in resilience and team productivity. A pragmatic coach certified in Scrum@Scale, PMP, and PMI-ACP, he focuses on building delivery discipline where it’s missing and removing organizational and technical impediments that slow teams down. His hands-on engineering roots (Django, Python, AngularJS) inform his ability to translate technical complexity into actionable roadmaps and effective cross-team coordination. Notably, he reclaimed 20+ team hours per week by fixing development environment configuration issues, showing a knack for uncovering high-impact, low-visibility problems. Based in Maynard, MA, he combines academic depth in information management and cybersecurity with a proven track record of shipping complex, customer-facing systems.
13 years of coding experience
26 years of employment as a software developer
Bachelor of Science, Geography (Geographic Information Systems), Bachelor of Science, Geography (Geographic Information Systems) at UMass Boston
Other; Certificate in Business Analytics, Other; Certificate in Business Analytics at Harvard Business School Online
Associate of Science - AS, Social Psychology, Associate of Science - AS, Social Psychology at Park University
Master of Management, Business Administration and Management, General, Master of Management, Business Administration and Management, General at Cambridge College
Master of Liberal Arts, Information Management Systems, Master of Liberal Arts, Information Management Systems at Harvard Extension School