Summary
Eric Pfister is a Fixed Operations Coach and mobile software developer with 11 years of professional experience and a 25-year background in the automotive industry. He has led fixed operations through rapid growth, doubled profitability and raised CSI to award-winning levels while building leadership and culture across multi-brand dealerships. Parallel to his automotive leadership, Eric has developed clinical mobile apps used in open-heart surgery, bringing technical rigor in Swift and Java to high-stakes healthcare workflows. Based in Indiana, he blends hands-on service-department experience with product-minded engineering and training skills, uniquely able to translate frontline operations needs into practical software and process improvements. Notably, his cross-disciplinary work spans service management, clinical app development, and communications—enabling measurable outcomes in both customer satisfaction and patient care.
11 years of coding experience
15 years of employment as a software developer
Computer Software Engineering courses, Computer Software Engineering courses at Capella University
Certificate of Network Administration, Computer Systems Networking and Telecommunications, Certificate of Network Administration, Computer Systems Networking and Telecommunications at Indiana Business College
Media & Communications Certificate, Media & Communications Certificate at Full Sail University
High School Diploma, Technology, High School Diploma, Technology at Terre Haute South Vigo High School
English