Summary
Eric Reese is a Senior Engineering Manager with 11+ years at Best Buy leading operational reliability for customer-facing web and mobile applications, blending SRE, incident response, and applied ML to drive observability and faster decision-making. He designed ATAP, a trust-weighted model that improves incident classification and routing, demonstrating a knack for turning operational pain points into data-driven systems. Based in Minneapolis, he combines hands-on technical leadership with cross-functional collaboration across incident and change-management teams to keep services resilient and transparent. An entrepreneur as Founder & Principal Engineer of Nireon, Inc., he pairs enterprise-scale reliability experience with a builder’s mindset forged in early developer and founder roles.
10 years of coding experience
12 years of employment as a software developer
Master of Science - MS, Master of Science - MS at University of Oregon
Associate's degree, Associate's degree at New Mexico State University
Bachelor's degree, Bachelor's degree at Brigham Young University
Norwegian