Eric Roos
Staff Software Engineer at Zendesk
Dallas, Texas, United States
Summary
👤
Senior🎓
Top SchoolEric Roos is a Staff Software Engineer based in Dallas with 11 years of experience building and scaling web and application platforms across healthcare and customer service domains. He has progressed from full-stack development roles to staff and management positions at Teladoc Health and now Zendesk, combining hands-on coding with architectural and team-facing responsibilities. Known for a strong work ethic and eagerness to learn, he focuses on pragmatic design and resilient systems while thriving on technical challenges that push his skills daily. His background includes maintaining mission-critical research and clinical applications, giving him an appreciation for reliability and compliance in production environments. Colleagues describe him as persistent and self-motivated—someone who elevates team capability through steady technical ownership and mentorship.
11 years of coding experience
9 years of employment as a software developer
Bachelor of Science, Computer Science, Bachelor of Science, Computer Science at Baylor University
Russian
Github Skills (40)
lda7
credit-card7
sentiment7
input-mask7
nlp7
sentiment-analysis6
natural-language-processing6
similarity6
turkish5
java5
chrome-extension5
word-embeddings5
docker-image5
named-entity-recognition5
epub5
Programming languages (4)
Github contributions (5)
EricRoos/microcal
Nov 2022 - Jan 2023
Contributions:57 commits, 4 PRs, 4 pushes in 2 months
EricRoos/dailystandup
Apr 2020 - Feb 2022
Contributions:4 PRs, 72 pushes, 2 branches in 1 year 10 months
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