Eric Schallock
Senior Technical Writer at mParticle
Homer, Alaska, United States
Summary
🤩
Rockstar🎓
Top SchoolEric Schallock is a Senior Technical Writer with a decade of experience turning complex developer-facing products into clear, usable documentation for B2B and B2C startups. Based in Homer, Alaska and previously operating out of Seattle, he has shaped developer docs and content strategy at companies including mParticle, SendGrid, and Decentraland, and led content teams responsible for localization across multiple languages. He blends editorial rigor from a University of Washington English degree with hands-on API and product documentation work, contributing practical fixes and improvements to high-profile repos like Twilio SendGrid’s docs. Comfortable collaborating with product, engineering, marketing, and support, he also advises on product strategy and UX copy to align documentation with roadmap goals. Known for simplifying technical complexity into useful guides, he brings a user-centered approach that scales from single API endpoints to global content programs.
10 years of coding experience
Bachelor's degree, English Language and Literature, General, Bachelor's degree, English Language and Literature, General at University of Washington
Stackoverflow
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Github Skills (4)
markdown-it10
markdown10
documentation10
technical-writing10
Programming languages (1)
Github contributions (5)
sendgrid/docs
Oct 2015 - Mar 2017
Repository of Twilio SendGrid's product documentation.
Role in this project:
Technical Writer
Technical WriterContributions:16 releases, 1879 commits, 1453 PRs in 1 year 5 months
Contributions summary:Eric's contributions focus on updating and improving the documentation for the `sendgrid/docs` repository. Their commits involve changes to existing documentation files, including fixes for typos, formatting improvements, and updates to screenshots. These changes primarily pertain to the Marketing Campaigns functionality.
gatsbyreactstatic-sitetwiliouiux
eschallock/docs
Oct 2015 - Aug 2016
Contributions:5 pushes, 1 branch in 10 months
pull-requestssendgrid-smarkdownsendgrid
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