Summary
Eric Serafim is a Lead Software Developer with two decades of experience turning business needs into user-centric desktop, mobile, and web solutions, currently leading engineering at ADP Brazil Labs. He blends hands-on development—spanning .NET Core, Clean Architecture, IBM/Rabbit MQ, SQL Server, Android, and cloud CI/CD—with leadership in Agile, Scrum, Design Thinking and ISO-driven process improvements. Former principal engineer at Dell, he has repeatedly driven technical migration and refactoring projects, built ERPs in Delphi, and delivered resilient backend APIs and integration services. Known for fostering intrapreneurship, he launched programs to reserve time for innovation, train teams in Design Thinking, and create customer-facing content, showing an uncommon mix of execution and organizational change. Based in Rio Grande do Sul, Brazil, Eric pairs strategic insight with a developer’s mindset—“at the end of the day, I'm a developer”—and a passion for continuous improvement.
9 years of coding experience
21 years of employment as a software developer
Course, Android developer, Course, Android developer at On line qualifications
Workshop, Workshop at School of Design Thinking
Technologist, Computer Systems Analysis/Analyst, Technologist, Computer Systems Analysis/Analyst at Faculdade Senac Porto Alegre
Lean Inception, Lean Inception at Paulo Caroli
Portuguese, English