Eric Sethna
Senior Product Manager at Mattermost
Squamish, British Columbia, Canada
Summary
🤩
Rockstar🎓
Top SchoolEric Sethna is a Senior Product Manager with a decade of experience shaping developer-focused collaboration software at Mattermost and earlier product roles at SpinPunch. Based in Squamish, BC, he blends hands-on front-end work and technical writing—contributing to Mattermost’s web app UI and detailed platform documentation—to ensure features are both usable and well understood. His background in civil engineering from the University of Waterloo informs a systems-minded approach to product design and scalable workflows. Known for translating complex configuration and notification topics into clear docs and UI text, he helps teams ship robust communication features while reducing friction for admins and end users.
10 years of coding experience
Bachelor of Applied Science (BASc), Civil Engineering, Bachelor of Applied Science (BASc), Civil Engineering at University of Waterloo
Github Skills (18)
javascript10
ui-components10
ui-design10
mattermost10
uid10
component-kit10
front-end-development10
react10
documentation10
css9
html9
api-rest4
restful-api4
api-design4
graphical-user-interface4
Programming languages (12)
Github contributions (5)
mattermost/docs
Jul 2018 - Nov 2022
Mattermost documentation
Role in this project:
Technical Writer
Technical WriterContributions:497 reviews, 110 commits, 713 PRs in 4 years 4 months
Contributions summary:Eric primarily contributed to the documentation of the Mattermost platform. Their commits focused on updating various documentation files, including those related to administration, user settings, and mobile app features. The updates covered topics such as configuration settings, notification configurations, account settings, and the addition of a FAQ for push metadata, indicating a focus on improving the clarity and comprehensiveness of the documentation. They also created documentation for new features such as Net Promoter Score surveys and organizing conversations, demonstrating a strong focus on keeping documentation up to date with the latest changes and features.
mattermost-documentationmattermost
mattermost/mattermost-webapp
Sep 2018 - Oct 2022
Archived web app of Mattermost. Moved to the monorepo: https://github.com/mattermost/mattermost
Role in this project:Front-end Developer
Front-end DeveloperContributions:293 reviews, 5 commits, 65 PRs in 4 years 1 month
Contributions summary:Eric primarily contributed to the Mattermost web application by updating and modifying user interface elements. Their work focused on refining the help text and content within the admin console and adjusting the permalink previews. They also made updates to the channel header dropdown and contributed to documentation updates, indicating a focus on improving user experience and information clarity. The contributions primarily involved editing React components and language files.
webapphttps-servermattermostmattermost-server
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