Summary
Eric Villanueva-leiva is an IT professional with nine years of hands-on experience focused on data center operations, technical support, and systems administration, currently working as a Technician I in the Washington DC–Baltimore area. He holds an A.S. in Information Technology, is pursuing a B.S. in IT (Computing Platforms Infrastructure), and maintains CompTIA A+, Network+, and Security+ certifications. Eric has practical expertise in server hardware repairs, Dell ECM/iDRAC management, firmware updates via PuTTY, Active Directory provisioning, device re-imaging, and physical fiber cabling audits in large-scale environments. He has supported high-uptime facilities at Microsoft and Digital Realty, gaining exposure to DAC/AOC and LC/ST fiber standards and diagnostic tools like OTDR. Comfortable in both executive-support and hands-on remote-hands roles, he combines meticulous documentation practices with rapid break-fix response. Outside core duties, he brings a curious, developer-minded streak—referenced in his GitHub bio—that suggests a growing interest in game development and broader software projects.
9 years of coding experience
Bachelor of Science - BS, Information Technology, Bachelor of Science - BS, Information Technology at George Mason University
Advanced Diploma, 3.271, Advanced Diploma, 3.271 at Lake Braddock Highschool
Associate of Science - AS, Information Technology, Magna Cum Laude (3.557), Associate of Science - AS, Information Technology, Magna Cum Laude (3.557) at Northern Virginia Community College
IT Security Analyst, Information Technology, IT Security Analyst, Information Technology at Per Scholas
Information Technology, Information Technology at Year Up
Spanish