Summary
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Rockstar🎓
Top SchoolErica Faulkenberry is a Technical Account Manager based in Austin with a decade of experience bridging data, technology, and customer success across nonprofit and tech sectors. Currently at dbt Labs, she brings a background as a data and technology strategist and project lead where she translated analytical initiatives into operational impact for mission-driven organizations. Her earlier work includes driving significant donor growth and retention at KUT Public Media through email strategy, HTML/CSS template optimization, and CRM-driven segmentation, demonstrating a rare blend of technical execution and user-focused program management. Erica excels at turning complex data needs into clear, actionable plans while managing stakeholder relationships and volunteer operations. She combines practical technical fluency with a deep understanding of audience engagement and retention strategies informed by a Geography/Anthropology academic foundation.
10 years of coding experience
3 years of employment as a software developer
B.S. B.A. Geography Anthropology, B.S. B.A. Geography Anthropology at Texas State University