Summary
Erica Garcia is a results-driven Senior Account Manager with eight years’ experience scaling revenue and customer value for global HR and SaaS platforms while living and working remotely from Chile. She has a proven track record at high-growth companies like Oyster and Remote—consistently exceeding quotas, closing seven-figure recurring deals, and driving 30%+ portfolio growth through consultative selling and cross-functional programs. Erica combines deep customer empathy and technical fluency from earlier support and engineering-adjacent roles to manage complex, compliance-sensitive engagements across the Americas. She’s built internal playbooks, CRM-driven workflows, and onboarding processes that preserved million-dollar accounts and unlocked cross-sell opportunities. Fluent in Spanish and experienced as an educator, she brings strong communication, process design, and stakeholder-alignment skills that turn high-stakes problems into scalable solutions.
8 years of coding experience
5 years of employment as a software developer
Bachelor's degree, International Relations and Spanish, Bachelor's degree, International Relations and Spanish at Loyola University Chicago
Full Stack Web Development, Full Stack Web Development at Thinkful
Spanish