Erich Beng
Senior Customer Support Engineer at Vercel
Dacorum, England, United Kingdom
Summary
🤩
Rockstar🎓
Top SchoolErich Beng is a Senior Customer Support Engineer with six years of hands-on experience in cloud and network operations, currently at Vercel after prior roles at Cloudflare and UKDedicated. He combines an engineer’s troubleshooting rigor with practical systems experience from live-event audio and rigging, giving him a broad appreciation for resilience, power distribution and real-world failure modes. Trained in automotive engineering, Erich approaches complex infrastructure issues methodically, prioritising safety and availability while quickly learning unfamiliar systems. Colleagues rely on him for calm, thorough incident response and for translating low-level technical detail into reliable customer outcomes.
6 years of coding experience
5 years of employment as a software developer
IGCSE and IB Diploma, IGCSE and IB Diploma at Deira Internaional SchoolHeriot-Watt University Edinburgh Campus
English, Afrikaans, Spanish
Github Skills (12)
mdx10
markdown10
jamstack10
cloudflare10
cloudflare-workers10
hosting10
cli10
ender8
vercel8
printer5
3d-printer4
perfect4
Programming languages (6)
Github contributions (5)
peakefficiency/warp-diag-checker
Dec 2023 - Mar 2025
Small utility for checking common/known issues in Cloudflare Warp diag files
Contributions:19 releases, 38 PRs, 134 pushes in 1 year 3 months
peakefficiency/cfutils
Jan 2024 - Mar 2025
Cloudflare zero trust related utilities
Contributions:6 PRs, 14 pushes, 6 branches in 1 year 2 months
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