Erick Ferreira
International Product Support Team Leader
Marietta, Georgia, United States
Summary
👤
Senior🎓
Top SchoolErick Ferreira is an experienced multilingual engineering leader with 11 years delivering technical support, field engineering, and product support across hardware and software domains. Currently leading International Product Support at Lectra, he has progressed through hands-on roles from field engineer and project coordinator to hardware team lead, combining customer-facing troubleshooting with process improvements and lean manufacturing principles. He excels at coordinating cross-functional teams, managing installations and commissioning, and translating technical details for customers and stakeholders, often bridging language and cultural gaps. Erick pairs an electronics engineering background with an MBA, enabling him to balance technical rigor, budget control and business development efforts. Known for standardizing procedures and improving production capacity in Latin America, he brings a pragmatic, customer-centric approach to complex deployments. Based in Marietta, GA, he’s driven by delivering high-quality products on time and within budget while continuously seeking operational efficiencies.
11 years of coding experience
7 years of employment as a software developer
Master of Business Administration - MBA Administração de Empresas, Master of Business Administration - MBA Administração de Empresas at Universidad del Valle de MéxicoMackenzie Presbyterian UniversityElectrical maintenance Maintenance, Electrical maintenance Maintenance at Senai São Paulo
English, Portuguese, Spanish, FrenchGithub contributions (1)
GrupoUnibratec/NetFitness
Mar 2015 - Jun 2015
Contributions:88 commits, 76 pushes in 2 months
Find and Hire Top DevelopersWe’ve analyzed the programming source code of over 60 million software developers on GitHub and scored them by 50,000 skills. Sign-up on Prog,AI to search for software developers.