Erick Godoy is an experienced IT engineer with a decade in technical support, currently serving as Tenico Senior at NTT DATA Services where he specializes in L1/L2 support for Citibanamex environments. He brings deep hands-on skills in SCCM, VDI/VMware Horizon, VPN, antivirus, Windows updates, and hardware troubleshooting across remote and on-site contexts. Erick pairs practical support expertise with academic training in systems engineering and a master's focus on project management, enabling him to coordinate incident resolution across teams and escalate effectively. Actively learning software development through Ada Tech and sharing content on GitHub, he is pivoting toward back-end development while leveraging his strong operational background. Colleagues rely on him for clear incident ownership and pragmatic fixes that minimize downtime in complex enterprise environments.
10 years of coding experience
Maestría, Dirección de Proyectos, Maestría, Dirección de Proyectos at Universidad Tecnológica de México
Contributions:13011 pushes, 1 branch in 4 years 4 months
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