Erick González
Technical Specialist at Apple
Austin, Texas, United States
Summary
👤
Senior🎓
Top SchoolErick González is a Technical Specialist at Apple with eight years of hands-on IT and customer-facing experience spanning retail tech support, field engineering, and web development. He blends deep Macintosh and Windows troubleshooting skills with practical web technologies (HTML, CSS, JavaScript, PHP) gained running repair and web services at a small business. At Apple he focuses on customer relationships, trade-in and AppleCare solutions, and fast in-repair store workflows that balance technical fixes with business needs. Prior roles in enterprise field support and customer experience sharpened his ability to diagnose network and software issues remotely and manage ticket-driven incidents. Erick pairs a formal education in software engineering and IT networking with a practical, service-oriented mindset that often surfaces process improvements behind the counter.
8 years of coding experience
2 years of employment as a software developer
Bachelor's degree Computer Software Engineering, Bachelor's degree Computer Software Engineering at Capella UniversityAssociate of Applied Science in Information Technology Network Administration Database .Net and Microsoft Access & Web Development, Associate of Applied Science in Information Technology Network Administration Database .Net and Microsoft Access & Web Development at Purdue Global
Spanish, English, Hebrew, america sign language, spain sign language
Stackoverflow
35reputation
4kreached
1answer
2questions
Github Skills (114)
authentication10
sqlite-database10
aws-s310
lambda-functions10
amplify10
api10
aws-amplify10
storage10
aws-lambda10
uitableview10
aws-appsync10
aws-fargate10
javascript9
sql9
lambda9
Programming languages (8)
Github contributions (5)
StriderHND/DEV-ios
Dec 2018 - Nov 2020
DEV Community iOS App
Contributions:16 PRs, 18 pushes, 9 branches in 1 year 11 months
iosdev-communitydevios-app
StriderHND/RxSwift
Jul 2019 - Aug 2021
Reactive Programming in Swift
Contributions:3 PRs, 1 push in 2 years 1 month
reactive-programmingreactiveswiftios
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