Erick Shaffer is a Senior Site Reliability Engineer with nine years of experience focused on developer productivity, system clarity, and high-leverage tooling, currently enabling engineering teams at Cisco Meraki. He has a proven track record at Salesforce of shrinking developer feedback loops—cutting CI and test times from hours to minutes—by rebuilding pipelines, optimizing services, and introducing reusable YAML/Docker components. Comfortable across Python, Java, Bash, Kubernetes, GCR, Prometheus, and Postgres, he combines hands-on automation with pragmatic observability to reduce toil and free petabytes of storage. Erick often surfaces non-obvious wins—like consolidating 20+ noisy logs into a single actionable failure log that slashed support requests by 80%—and prioritizes solutions that scale across thousands of developers. Based in Meridian, Idaho, he brings a systems-minded approach to developer enablement, turning operational bottlenecks into repeatable platform features.
9 years of coding experience
14 years of employment as a software developer
Associate's degree Computer Science, Associate's degree Computer Science at Evergreen Valley College
Computer Science Software Engineer Concentration Computer Science, Computer Science Software Engineer Concentration Computer Science at California State University, Monterey Bay
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Erick Shaffer - Senior Site Reliability Engineer at Cisco Meraki