Summary
Erik Goddard is an IT Support Specialist with 12 years of hands-on experience delivering remote and onsite technical support across hardware, software, and network systems. Based in Canada and trained in Computer Systems Technology at Durham College, he focuses on diagnosing issues, configuring and maintaining devices, and implementing antivirus and firewall solutions to keep client systems secure. His background spans administrative and production roles—from data migration for professional exams to supervising food-production lines—giving him a practical, process-oriented approach to troubleshooting and user support. Colleagues describe him as driven by genuine curiosity and passion for IT, which he leverages to simplify complex problems and improve client outcomes.
12 years of coding experience
Advanced Diploma, Computer Systems Technology, Advanced Diploma, Computer Systems Technology at Durham College