ErikĀ Spears
Chief Support Officer at Erik Spears, Lic. Ac.
Boston, Massachusetts, United States
Summary
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Top SchoolErik Spears is a product-focused full-stack engineer and operator with three years of software experience who now serves as Chief Support Officer at Swirl, building AI infrastructure for the enterprise. He pairs technical product and program management experience from roles at Dele Health Tech and Keeeb with a background in information science and an uncommon parallel career as a licensed acupuncturist. Based in Boston, he excels at translating complex technical requirements into reliable customer-facing systems and support workflows for AI platforms. His cross-disciplinary training in library and information science and clinical practice gives him a distinctive user-centered perspective on data, documentation, and service design. Colleagues describe him as a pragmatic problem-solver who bridges engineering, product, and customer success to accelerate adoption. He brings a calm, systems-oriented approach to scaling enterprise AI products while maintaining attention to the human side of technology.
3 years of coding experience
3 years of employment as a software developer
Master of Acupuncture, Acupuncture and Oriental Medicine, Master of Acupuncture, Acupuncture and Oriental Medicine at New England School of AcupunctureMaster of Science, Library and Information Science, Master of Science, Library and Information Science at Simmons CollegeBachelor of Arts, English and Italian Area Studies, Bachelor of Arts, English and Italian Area Studies at Southern Methodist University
Github Skills (70)
postgresql10
python10
databases10
metasearch10
retrieval-augmented-generation10
elasticsearch10
nosql10
django10
solr10
sql10
gpt10
database10
json10
search-engine10
bigquery10
Programming languages (3)
Github contributions (5)
swirlai/.github
Oct 2023 - Oct 2024
Contributions:2 PRs, 3 pushes, 1 branch in 1 year
Akash190104/swirl-search
Oct 2023 - Oct 2023
Swirl is open-source software that uses AI to simultaneously search multiple content and data sources and return AI ranked results which can be used to prompt Generative AI, enabling you to get answers based on your own data.
Contributions:5 pushes in 1 day
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