Summary
Erik Van De Water is an IT specialist and author with 11 years of experience implementing and refining accounting SaaS and client support operations to drive rapid sales growth and customer satisfaction. He has led end-to-end implementations, upgraded CRM and support tooling, and created repeatable onboarding and tiered support processes that reduced friction and improved outcomes. Comfortable bridging product, engineering, and client-facing teams, he translates customer feedback into pragmatic software customizations and automation. A former course designer and hackathon organizer, he combines technical deployment experience (EdX on AWS, Django) with strong program management and community-building skills. Based in Washington, D.C., Erik brings a strategic, analytical mindset and creative problem-solving to perfect business processes and client experiences.
11 years of coding experience
1 year of employment as a software developer
West Linn High School
Entrepreneurship/Entrepreneurial Studies, Management, Freshman, Entrepreneurship/Entrepreneurial Studies, Management, Freshman at Oregon State University
Bachelor's Degree, Management, Leadership and Innovation, Junior, Bachelor's Degree, Management, Leadership and Innovation, Junior at Georgetown University - The McDonough School of Business
English