Erika Arnold is a pragmatic, data-driven engineering leader with 11 years of experience building and scaling observability platforms at New Relic, now serving as Director for the NRDB platform organization. She blends hands-on engineering and cloud architecture expertise—having driven OpenTelemetry integration, launched public Trace APIs and telemetry SDKs, and expanded New Relic’s cellular architecture into Azure. Known for tackling fuzzy, cross-team problems, she has repeatedly moved from agent-level work to shaping platform-wide tracing and sampling solutions. With a PhD in Biological Sciences and an early background in web development, she brings a researcher's rigor and generalist curiosity to complex distributed systems and customer-focused product decisions.
11 years of coding experience
11 years of employment as a software developer
Doctor of Philosophy (PhD) Biological Sciences, Doctor of Philosophy (PhD) Biological Sciences at University of Illinois Chicago
Bachelor of Arts (B.A.) Biology, Bachelor of Arts (B.A.) Biology at Lewis & Clark College
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Erika Arnold - Director, Software Engineering at New Relic