Ervin Kwok
Staff Software Engineer at Zendesk
Melbourne, Victoria, Singapore
Summary
👤
Senior🎓
Top SchoolErvin Kwok is a Staff Software Engineer based in Melbourne with nine years of experience building resilient backend systems at Zendesk, specializing in real-time analytics, Kafka-driven streaming, and high-throughput chat platforms. He has progressed from intern to staff engineer by delivering large migrations (Elasticsearch 2→7), designing zero-downtime data orchestration, and implementing transactional Kafka patterns to guarantee delivery. Comfortable with Java async frameworks (Vert.x), gRPC/protobuf, ClickHouse, and Looker, he focuses on non-blocking, efficient architectures that connect millions of users across global teams. Ervin’s work blends practical reliability engineering with a research-minded background from Nanyang Technological University, where he built embedded communications and web-backed mobile practice systems. Notably, he combines production-grade analytics pipelines with hands-on pair programming and cross-site collaboration, making him both a technical executor and a mentor.
9 years of coding experience
7 years of employment as a software developer
Bachelor's degree Computer Science, Bachelor's degree Computer Science at Nanyang Technological University Singapore
English, Indonesian
Stackoverflow
1reputation
0reached
0answers
0questions
Github Skills (58)
dao9
database-tools9
serverless8
graphql8
database8
event-calendar8
campus8
apollo8
admin8
rails7
cryptocurrency7
blockchain7
orm7
mongodb7
react7
Programming languages (7)
Github contributions (5)
sparktrail/sparktrail.org
Oct 2017 - Apr 2020
Sparktrail website
Contributions:103 commits, 17 PRs, 76 pushes in 2 years 6 months
sparktrail/peeping-octocat
Oct 2017 - Nov 2018
Organisation statistics dashboard through GitHub's GraphQL API
Contributions:4 PRs, 16 pushes, 7 branches in 1 year
apistatisticsgraphql-apigraphqldashboard
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