Ethan Palm
Technical Writer at Mintlify
San Francisco, California, United States
Summary
🤩
Rockstar🎓
Top SchoolEthan Palm is a technical writer and content strategist with six years of experience shaping documentation and content design for developer-focused products, most recently leading content strategy at Mintlify after several senior roles at GitHub. He combines hands-on docs engineering — including DevOps-style contributions to the high-profile docs.github.com repository and CI/CD improvements for Heroku deployments — with a strong background in user research and content design systems. Ethan’s work spans conceptual and procedural content, content model experimentation, and team enablement to ensure documentation meets both user and business needs. His academic training in professional writing from Carnegie Mellon and a foundation in evolutionary anthropology give him a research-driven, human-centered approach to technical communication. Colleagues know him for translating complex developer workflows into clear, performant documentation and for quietly improving site performance through smarter caching and build automation.
6 years of coding experience
7 years of employment as a software developer
Bachelor of Arts (B.A.) Evolutionary Anthropology Minor in Professional Writing, Bachelor of Arts (B.A.) Evolutionary Anthropology Minor in Professional Writing at University of California, DavisMaster of Arts - MA Professional Writing, Master of Arts - MA Professional Writing at Carnegie Mellon University
English
Github Skills (11)
heroku10
github-ci10
docker10
githubaction-workflow10
dockers10
deployment-automation10
build-automation10
cicd10
nodejs9
caching9
javascript8
Programming languages (6)
Github contributions (5)
github/docs
Jan 2021 - Jan 2023
The open-source repo for docs.github.com
Role in this project:
DevOps Engineer
DevOps EngineerContributions:139 reviews, 254 commits, 70 PRs in 2 years
Contributions summary:Ethan's commits primarily focus on deploying and managing the GitHub documentation site. They made updates to deployment scripts for both staging and production environments, specifically for Heroku deployments, including configuration variable updates. The contributions also include modifications to build processes and dependency management, indicating a focus on CI/CD and infrastructure automation. Further commits focus on improvements to the website performance with more efficient caching strategies.
works-with-codespaces
ethanpalm/github-slideshow
Dec 2019 - Oct 2024
A robot powered training repository :robot:
Contributions:3 PRs, 5 pushes, 2 branches in 4 years 10 months
roboticsrosrobottraining
Find and Hire Top DevelopersWe’ve analyzed the programming source code of over 60 million software developers on GitHub and scored them by 50,000 skills. Sign-up on Prog,AI to search for software developers.