Etienne Pelletier
Principal Site Reliability Engineer - Segment Infrastructure at Twilio
San Francisco, California, United States
Summary
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Rockstar🎓
Top SchoolEtienne Pelletier is a Principal Site Reliability Engineer with 15 years of experience building and operating cloud-native infrastructure, currently leading reliability efforts for Twilio Segment in San Francisco. He has progressed from hands-on software and systems roles to senior SRE and staff engineering positions, with deep expertise in DevOps, automated provisioning, and infrastructure-as-code across AWS and private cloud platforms. A pragmatic technologist and early cloud adopter, he co-founded a web-app startup and helped architect OpenStack-based and Puppet/Chef-driven deployments, bringing both startup agility and enterprise rigor. Known for bridging engineering and operational concerns, he focuses on scalable platform reliability, observability, and delivery pipelines that reduce toil. Etienne’s background in computer engineering from McGill and a long track record across product and platform teams give him a strong systems-thinking approach to complex distributed systems.
15 years of coding experience
25 years of employment as a software developer
BEng Computer Engineering, BEng Computer Engineering at McGill University
English, French
Github Skills (51)
monitoring10
collector10
counter10
opentelemetry10
segment10
observability9
opentelemetry-collector9
grafana9
kubernetes-pods9
agent9
prometheus9
tempo9
telemetry9
logging9
fluentd9
Programming languages (5)
Github contributions (5)
etiennep/Wandering-Canadian
Jan 2011 - Nov 2011
Contributions:8 commits in 10 months
etiennep/go-hello-http
Sep 2021 - Sep 2021
A simple HTTP server written in Go
Contributions:19 PRs, 26 pushes, 10 branches in 7 days
golangsimple-http-serverserverhttp-servergolang-server
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