Summary
Eugene Christian is a seasoned Technical Support Analyst with over 12 years’ experience delivering hands-on device, middleware and desktop support across financial services environments. He has supported enterprise platforms like Thomson One and proprietary DSC solutions, combining field deployment of multifunction devices and Nuance middleware with back-office server and workstation migrations. Known for bridging IT, vendors and business stakeholders, he has strengthened RFP responses, test-and-evaluation programs, and security-compliant integrations that reduce client downtime. Eugene’s background spans help-desk escalation, Active Directory/ADRS administration, VOIP and mobile connectivity troubleshooting, reflecting both breadth and practical troubleshooting depth. Based in Sayreville, NJ, he brings a rare mix of vendor-facing implementation experience and enterprise-level ticketing discipline that keeps complex document workflows reliable.
12 years of coding experience
5 years of employment as a software developer
Bachelor of Business Administration (B.B.A.), Business and Technology, 3.5, Bachelor of Business Administration (B.B.A.), Business and Technology, 3.5 at Baruch College
Associate of Arts and Sciences (AAS), Computer and Information Sciences and Support Services, Associate of Arts and Sciences (AAS), Computer and Information Sciences and Support Services at Queensborough Community College