Eugene Omar is a versatile technical support engineer and former product manager with 11 years of experience blending hands-on engineering, integrations, and customer-facing support. Based in Nairobi, he has delivered dependable internal operations at Casper—cutting ticket backlogs and administering core collaboration tools—while previously building marketplace and carrier integrations at ShipStation and shaping digital insurance products at Esurance365. Comfortable across the full stack after Free Code Camp and a formal IT degree, he combines system administration, troubleshooting, and product strategy to turn complex requirements into practical workflows. Known for rapid problem resolution and clear cross-team communication, he brings a pragmatic, improvement-focused mindset and an uncommon mix of developer experience and business management training.
11 years of coding experience
8 years of employment as a software developer
Full Stack Web Development, Computer Software Engineering, NA, Full Stack Web Development, Computer Software Engineering, NA at Free Code Camp
Bachelor’s Degree, IT, Bachelor’s Degree, IT at St Pauls University
Diploma In Business Management, Business Administration, Diploma In Business Management, Business Administration at Kenya Institute of Management
Contributions:9 pushes, 1 branch in 2 years 4 months
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Eugene Omar - Technical Support Engineer at Casper