Eugene Otieno is a Site Reliability Engineer with a decade of experience building and stabilizing production systems, currently ensuring resilient services at Safaricom PLC out of Nairobi. With a background in Telecommunications Engineering from Moi University and early software engineering experience at Kipepeo Solutions, he blends network-level understanding with modern observability and SRE practices. He emphasizes efficient learning and pragmatic automation, leveraging AI-driven insights to improve system reliability and operational efficiency. An observability-focused practitioner, Eugene brings a knack for turning operational data into actionable improvements that reduce downtime and accelerate incident response.
10 years of coding experience
2 years of employment as a software developer
KCSE, KCSE at S.t Mary's School, Yala
Bachelor of Engineering Electrical and Telecommunications, Telecommunications Engineering, Bachelor of Engineering Electrical and Telecommunications, Telecommunications Engineering at Moi University
Contributions:2 commits, 1 push, 1 branch in 1 day
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Eugene Otieno - Site Reliability Engineer at Safaricom PLC