Eva Buchala
Support Engineer at Grafana Labs
Colorado Springs, Colorado, United States
Summary
🤩
Rockstar🎓
Top SchoolEva Buchala is a Support Engineer with eight years of hands-on technical support experience across cloud and observability platforms, currently handling front-line support at Grafana Labs. She has a strong Linux and systems administration background (RHCSA certified) and has supported enterprise tools at Splunk and Rackspace, troubleshooting everything from email and DNS to complex observability workflows. Known for clear customer communication and cross-team collaboration, she combines deep operational knowledge with practical problem-solving developed over roles spanning medical billing to running her own small business. Based in Colorado Springs, she brings a customer-first mindset and the rare blend of technical rigor and entrepreneurial adaptability that helps surface hard-to-find root causes and improve product experience.
8 years of coding experience
2 years of employment as a software developer
Red Hat Certified Systems Administrator in Rhel 7, Linux Systems Administration, 300/300, Red Hat Certified Systems Administrator in Rhel 7, Linux Systems Administration, 300/300 at Open Cloud Academy
English
Github Skills (21)
monitoring10
visualization10
dashboard10
observability10
mysql10
grafana10
visualize10
analytics10
go10
prometheus10
business-intelligence10
composable10
elasticsearch10
logging10
data-visualization10
Programming languages (3)
Github contributions (5)
empollard/devops-essentials-sample-app
Apr 2021 - Apr 2021
Contributions:4 PRs, 1 push in 1 day
empollard/hello-world
Sep 2017 - Sep 2017
Contributions:2 PRs, 2 pushes, 3 branches in 1 day
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