Summary
Eva Heintzelman is a designer-researcher with a decade of cross-sector experience translating complex product and policy problems into clear user experiences for enterprise and public-sector clients. Currently at Nava, she combines hands-on UX research, interaction design, and product strategy—skills honed leading discovery and prototyping for clients like Fannie Mae, the National Academies, and NetJets. Her background uniquely blends design with finance and community development: she underwrote New Markets Tax Credit deals and led a municipal foreclosure taskforce before shifting to digital product work. Comfortable wearing many hats, Eva has acted as quasi-product owner for an enterprise payments system and leads collaborative teams to deliver usable, evidence-driven solutions. Based in Washington, D.C., she brings an uncommon mix of policy, program management, and user-centered design that helps organizations turn stakeholder complexity into pragmatic product direction.
10 years of coding experience
10 years of employment as a software developer
MBA, MBA at Yale University - Yale School of Management
BA, East Asian Studies, BA, East Asian Studies at Yale University