Summary
Everett Jenkins is an IT Customer Success Manager with over a decade of experience driving integrations, product quality, and client satisfaction across healthcare and payment platforms. He has led large-scale efforts like California’s CalEVV rollout impacting 200,000+ users and consistently delivered high retention and revenue growth through strategic account management and API-driven integrations. Known for reducing post-release defects and accelerating development cycles, he blends technical coordination (UAT, defect triage, release tracking) with customer-facing leadership, running hundreds of client meetings to ensure alignment. Everett also scales teams and processes—mentoring integration specialists and implementing KPI-driven frameworks that cut resolution times and churn. Based in California, he combines a business degree from UC Davis with coding training to translate complex technical requirements into operational results.
10 years of coding experience
14 years of employment as a software developer
Bachelor of Science (BS), Business Administration and Management, General, Bachelor of Science (BS), Business Administration and Management, General at UC Davis
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