Ezequiel Almeida is a Customer Success Manager based in São Paulo with eight years of experience helping enterprise clients adopt and expand SaaS solutions. At Sensedia he manages the end-to-end customer journey, combining technical and business engagement to drive MRR growth and churn prevention. He works with client KPIs, crafts strategic analyses and action plans, and contributes to company-wide playbooks and process improvements. With a background in Computer Science and further studies in Databases and Business Intelligence, he brings analytical rigor to customer strategy and a knack for turning technical detail into business outcomes. Notably, he blends hands-on data fluency with relationship-driven account management to align product adoption with measurable commercial impact.
7 years of coding experience
Bacharelado, Ciência da Computação, Bacharelado, Ciência da Computação at Faculdade de Americana
Banco de Dados e Business Intelligence, Information Technology, Banco de Dados e Business Intelligence, Information Technology at Cruzeiro do Sul Virtual
Contributions:47 pushes, 1 branch in 1 year 10 months
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Ezequiel Almeida - Customer Success Manager at Sensedia