Fabiano Fabricio
Analista De Suporte at SmartNX
Minas Gerais, Brazil
Summary
👤
Senior🎓
Top SchoolFabiano Fabricio is an IT support analyst with over 10 years of hands-on experience in hardware maintenance, telecom platforms and support for contact center systems. He spent nearly five years working with the Aspect platform (Unified IP, Advanced List Management, Quality Management) and strong exposure to SQL Server, VMware, Linux, Windows and networking. Known for troubleshooting through log analysis and database queries, he focuses on improving dialing intelligence and operational agility for call centers. Based in Minas Gerais, Brazil, he combines broad technical foundations from early PC repair work with recent specialization in telecom sustainment. Fabiano is continually learning in areas of IT, AI and IoT, and brings a practical blend of field experience and platform-level operational know-how.
10 years of coding experience
Baixarelado em Sistemas de Informação, Automação Residencial, Controle e Monitoramento de Sensores e dispositivos., Baixarelado em Sistemas de Informação, Automação Residencial, Controle e Monitoramento de Sensores e dispositivos. at Faculdade Politecnica de UberlandiaProgramming languages (1)
Github contributions (2)
fabianosobrinho/homecontroller
Jul 2017 - Jul 2017
Contributions:6 pushes in 1 day
marcelstoer/nodemcu-custom-build
Oct 2015 - Feb 2017
Contributions:3 commits in 1 year 4 months
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