Summary
Fabio Chu is an operations leader and ex-software engineer with 14 years of experience building and scaling product and payments solutions across Latin America. A Computer Engineering graduate from POLI-USP with recent specialization in Data Science and AI, he has moved from hands-on backend and mobile engineering into product and operations roles at Microsoft, Shopee and now Uber. He has led complex, cross-functional initiatives—video editing and file management for 500k+ MAU at Microsoft and payments infrastructure impacting millions at Shopee—combining SQL-driven experimentation, A/B testing and Python automation that delivered six-figure savings. Fabio also founded product efforts from zero to first clients on AI virtual agents, growing retention and processing over one million messages, showing a rare blend of technical delivery and go-to-market execution. Fluent in Portuguese and experienced with Mandarin exchange studies, he brings strong stakeholder management across global teams and a pragmatic, data-informed approach to product operations.
14 years of coding experience
9 years of employment as a software developer
Intercâmbio de Mandarim, Intercâmbio de Mandarim at 國立臺灣師範大學
Bachelor, Computer Engineering, Bachelor, Computer Engineering at POLI - USP
Pós-graduação Lato Sensu - Especialização, Data Scientist and AI, Pós-graduação Lato Sensu - Especialização, Data Scientist and AI at XP Educação
General Business Program, General Business Program at Business Training Company
English, Chinese, Portuguese