Summary
Fady Adel is an Oracle Siebel CRM support engineer and developer with nine years of experience specializing in Siebel 24.4 administration, integration APIs, and testing across web, client/server, and CRM modules in the banking sector. He currently supports Siebel environments at the National Bank of Egypt, handling incidents, patching, repository migrations, and performance/DR improvements while collaborating with Unix, network, and storage teams. Equally comfortable writing PL/SQL, SQL Loader jobs, EIM/EAi integrations and SoapUI/Postman API testing, he brings strong SDLC and Scrum experience to deliver reliable CRM services. Fady’s background also includes hands-on WordPress and UI work, giving him practical front-end empathy that improves usability and UAT outcomes for business users. He combines deep domain knowledge of banking CRM processes with a proven track record of automating operational tasks via shell scripting and database extracts to reduce downtime and speed delivery.
9 years of coding experience
3 years of employment as a software developer
Bachelor's degree Computer Science and Artificial intelligence, Bachelor's degree Computer Science and Artificial intelligence at Helwan University Cairo