Fady Awada
Senior Support Manager at Splashtop Inc.
San Francisco, California, United States
Summary
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SeniorFady Awada is a Senior Support Manager based in San Francisco with 15 years of experience blending technical leadership, support operations, and hands-on web and network engineering. At Splashtop he has progressed from technical support to senior management, driving escalation processes, team development, and customer experience improvements for a global remote-access platform. He also runs Fady.io, an independent studio that pairs web applications with graphic design, reflecting a product-minded approach to UX and branding. Skilled in AWS, firewalls, VLANs, web technologies, and certified as a Meraki Network Operator, he brings both infrastructure rigor and front-end sensibility to operations. Notably, his background includes sustaining near-perfect uptime and PCI compliance in fast-moving environments, combining operational discipline with a penchant for continuous learning and practical innovation.
15 years of coding experience
12 years of employment as a software developer
Stackoverflow
133reputation
7kreached
0answers
1question
Github Skills (7)
rounded-corners6
css6
webkit6
screensaver6
apple-tv5
macos3
music1
Programming languages (1)
Github contributions (5)
fady/fady.github.io
Jun 2014 - May 2020
Contributions:51 commits, 70 pushes in 5 years 11 months
moovweb/papers
Jun 2016 - Jun 2016
Contributions:17 pushes, 1 branch in 5 days
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