Fai Lai
Sr CSA Manager at Microsoft
Sydney, New South Wales, Australia
Summary
🤩
Rockstar🎓
Top SchoolFai Lai is a seasoned cloud and infrastructure leader with 10+ years of experience driving Azure adoption, reliability, and enterprise-scale architecture across the Asia/ANZ region. Currently a Sr CSA Manager at Microsoft, he leads and coaches teams of Cloud Solution Architects to unblock strategic customers, codify repeatable patterns like Enterprise-Scale Landing Zones and the Well-Architected Framework, and channel product feedback into Azure engineering. His background blends hands-on reliability engineering, solution architecture, IoT and developer evangelism, giving him a rare mix of field-led product insight and technical depth. Known for translating business KPIs into cloud strategy, he has repeatedly driven cloud-first transformations for telcos and large enterprises. Based in Sydney, he pairs curiosity and experimentation with a pragmatic focus on scaling technical practices across global timezones.
10 years of coding experience
16 years of employment as a software developer
Diploma in IT IT, Diploma in IT IT at Asia Pacific University of Technology and Innovation (APU / APIIT)Master of Information Technology IS Design, Master of Information Technology IS Design at Swinburne University of TechnologyBachelor's Degree Computer Technology, Bachelor's Degree Computer Technology at Monash University
English, Malay, Chinese
Stackoverflow
51reputation
707reached
0answers
1question
Github Skills (64)
zone10
microsoft-band10
modular10
bicep10
microsoft10
architecture10
azure-functions10
microsoft-azure10
design-principles10
azure-policy10
landing-zone10
scale10
arm10
azure10
azure-kubernetes-service9
Programming languages (12)
Github contributions (5)
faister/MicrosoftBand2IoTHub
Dec 2015 - Apr 2016
Contributions:21 commits, 1 PR, 19 pushes in 4 months
app-platformbandazure-iot-hubmicrosoftiot-hub
faister/connectedfactory
Feb 2018 - Mar 2018
Contributions:35 commits, 33 pushes, 1 branch in 6 days
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