Faith Idowu is a social media and community specialist with eight years of diverse experience bridging biochemistry, backend web development knowledge, and content strategy to drive engagement and customer satisfaction. Currently a Social Media Customer Support Associate at Roqqu, she combines hands-on community management with customer insight gathering to protect brand reputation and improve service. Previously she led community growth and conversion campaigns at Buy ‘N’ Move In and boosted web traffic through SEO-focused content at GITICIAL, demonstrating a data-informed approach to storytelling. Comfortable translating technical concepts for broad audiences, Faith leverages her scientific training to apply rigor to analytics and feedback loops. Based in Lagos, she’s continually exploring the intersection of tech and digital marketing, seeking opportunities to scale communities and shape product improvements through authentic engagement.
Contributions:8 pushes, 3 branches in 3 years 6 months
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Faith Idowu - Social Media Customer Support Associate