Summary
Faith Nielsen is a software test engineer with 12 years of hands-on experience testing and improving critical IT and wireless communication systems for enterprise customers. She combines a strong academic background in software systems engineering with practical skills in programming, RPA (UIPath), .NET development and ITIL-aligned service management. Her recent work at RTX involves enterprise test of professional wireless systems across ODM/OEM supply chains, while prior roles span billing operations, second-line support, and converting process documentation into automated robots. Faith excels at bridging technical detail and business value—turning requirements into testable, auditable solutions—and is fluent in Danish and English. Based in Aalborg, she brings a pragmatic, multidisciplinary perspective informed by both developer and operational viewpoints, often spotting process improvements that reduce incident volume before they reach customers.
12 years of coding experience
1 year of employment as a software developer
M.Sc, Software Systems Engineering, M.Sc, Software Systems Engineering at Aalborg University
Datamatiker, Datamatiker at UCN, Professionshøjskolen University College Nordjylland
ITIL Certification, IT Service Management, ITIL Certification, IT Service Management at TECHCOLLEGE
B.Sc., Mathematics and Computer Science, B.Sc., Mathematics and Computer Science at University of Benin
English, Danish