Summary
Falon Lozano is a technical writer with nine years of experience translating complex engineering systems into accessible docs and developer tools, currently shaping documentation at Ford after leading knowledge initiatives at Cisco and Kong. She pairs hands-on docs-as-code practice (MKDocs, Jekyll, Markdown) with product-minded engineering work—building intake systems, automations, and public docs that increased deployment speed and team participation. At Cisco she drove a 70% reduction in deployment time through process design and automation, and at Kong she open-sourced documentation and created an inclusive dark colorblind theme informed by web accessibility certification. A proven solo documentarian and culture-builder, she has scaled documentation programs, launched RFCs to boost collaboration, and spoken at Write the Docs 2021 about founding doc culture in startups. Based in Los Angeles, she combines technical rigor with a systems-level empathy for teams and users, and maintains an active GitHub and portfolio showcasing her code-adjacent work.
9 years of coding experience
1 year of employment as a software developer
Bachelor's degree English Language and Literature General, Bachelor's degree English Language and Literature General at University of California, Davis
French, English